FAQs

Custom Embroidery Services

What services does Patch of Joy offer?
Patch of Joy specializes in custom embroidery for small businesses. Whether you're looking to embroider apparel, accessories, or specialty items, we’re here to bring your vision to life—one stitch at a time.

What kinds of products can I embroider?
You have three options:

1. Choose from our available stock products (while supplies last)

2. Provide your own product(s) for embroidery

3. Request product sourcing and we’ll handle acquisition for you

How do I place an order?
Simply fill out the quote request form on our website. We'll follow up within 24–48 hours with a personalized quote based on your project needs.

Can I customize the design?
Yes! We work with you to finalize the details of your custom embroidery, whether it’s a logo, text, or a new concept entirely.

Quotes & Invoicing

Do you charge upfront?
We’ll send you a personalized quote after reviewing your form submission. Once you approve the quote, an invoice will be sent for payment prior to production.

How long does production take?
Timelines vary depending on the project scope and product sourcing, but typical turnaround is 7–10 business days after payment is received.

Delivery & Pickup

Do you offer local delivery or pickup?
Yes! We offer delivery and pick-up options for businesses located in the Phoenix metro area.

Can I ship my own products to be embroidered?
Absolutely. After quote approval, we’ll provide instructions for shipping your items directly to our studio.

Bulk & Group Orders

Do you accept large or bulk embroidery orders?
Yes! Whether it’s uniforms, merch, or custom event swag, we can accommodate bulk orders. Submit your request through the quote form for custom pricing.

Do you offer wholesale pricing?
We offer special pricing for recurring and bulk business partnerships. Please indicate your interest on the quote form.